Depending on the issue, you'll see an option to message us, call us, use the PayPal chatbot, or ask the community.Ĭalls are answered every day from 8AM – 8PM CST. After the automated voice does its thing and is about to. To message us on the PayPal app: Tap your Profile Photo. Agents answer messages between 7AM CST 10PM CST M-F and 8AM CST to 8PM CST Saturday and Sunday. If the PayPal Assistant can’t answer your question you can be transferred to an agent. Go to the bottom of the page and click on that tiny 'contact us.' -It will show various ways to make contact, but click on 'speak to us.' -You will then get a phone number and a security code which you will enter at the start of your call. Just log in to PayPal, go to your Message Center and choose Ask the PayPal Assistant. If the information you’re shown doesn't answer your question, scroll down. Heres how you do it: -Sign in, of course.Depending on the issue and whether or not you're logged in, you'll see an option to message us, call us, use the PayPal chatbot, or ask the community.If the information you're shown doesn't answer your question, scroll down. The most direct and fastest way to receive help is to contact PayPal customer support by phone.Choose the issue that most closely matches your reason for contacting us.In this PayPal email scam, an email warns you of suspicious transactions in your PayPal account through the following process: The email will urge you to call a number to cancel the transaction. To contact us on Instagram, go to /PayPal Contact Us There are several websites that do this, including Charity Navigator and Charity Watch. To contact us on the PayPal app: Tap your profile photo. If you would like to contact PayPal Customer Service by email or phone, we recommend doing so through the Contact Us section on the PayPal website. To contact us on X (Twitter), go to /AskPayPal Depending on the issue and whether or not youre logged in, youll see an option to message us, call us, use the PayPal chatbot, or ask the community. To contact us on Facebook, go to /PayPalUSA Agents answer messages between 7AM CST – 10PM CST M-F and 8AM CST to 8PM CST Saturday and Sunday. United States and Canada Phone Numbers Languages and Hours (877) 815-1531 (toll free) +1 (415) 395-4225 English, Spanish and Filipino: 9:00 AM to 9:00 PM Eastern MondaySunday 6:00 AM to 6:00 PM Pacific MondaySunday Europe and United Kingdom. Just log in to PayPal, go to your Message Center and choose “Ask the PayPal Assistant.” If the PayPal Assistant can’t answer your question you can be transferred to an agent.
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